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MORNING SERVER   The Morning Server helps run the breakfast service period.  There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day off right.   Here is what April R. from the Denver Magnolia Hotel says about working in the Restaurant:…

SERVER   Servers work a mix of afternoon and evening shifts to cover the lunch and dinner service periods and in-room dining service.  Depending on the scheduled shift the server will need to apply ala carte, cocktail, in-room dining and/or buffet F&B service during their shift.   Here is what Sara W. a Server at…

The Bell Person is the first “welcome” and the last “thank you” from the Hotel to the guest.  This person will interact heavily with the guests, and the Front Desk.  As the first and last guest contact this person must always be attentive, courteous, and informative and razor sharp in their appearance. This position is…

ROOM ATTENDANT   The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them.   Here is what Martha M. of the…