The reviews are in and vacationers have spoken: The Magnolia Hotel locations in Denver, St. Louis, Omaha and Houston are must-visit travel destinations.
For the past seven years, American travel website TripAdvisor has awarded its Certificate of Excellence (CoE) to top-rated resorts, hotels, restaurants and attractions around the world. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions,” says Heather Leisman, TripAdvisor’s VP of Industry Marketing. The awards are based largely on user ratings.
Most this year’s CoE recipients are restaurants, with hotels and resorts making up less than one-quarter of the award winners. How does TripAdvisor award the Certificates? Businesses must earn a minimum of four out of five “bubbles” from guests on the TripAdvisor website – the equivalent of four stars in a 5-star system.
Winners must also:
That way, your Aunt Sally can’t rate your bakery with five bubbles a handful of times and land you a coveted TripAdvisor award three months later. The quality of reviews is also considered – one well-written, detailed, lengthy review with photos can easily trump five “it was great” comments. Here are a few excerpts of TripAdvisor reviews provided by our guests over the past year. Their feedback and active participation helped to make our hotels a place of Excellence.
Magnolia Hotel Houston
“I recently stayed at the hotel for 2 nights. The staff was warm and friendly during my visit, but what really stood out was their responsiveness once I left. I had accidentally left a valuable item behind, and not only did they find it and return it, they also offered to ship it to me free of charge. Although I opted to ship the item overnight at my own cost, the offer and responsiveness of cleaning staff to my requests was invaluable.”
Magnolia Hotel Omaha
“Every service person performed very well and one of the managers went above and beyond to get our meeting off and running. Kudos. Reflected a good staff attitude that I saw at bell desk, front desk, and restaurant… Next time I’m back this will be a top choice.”
Magnolia Hotel St. Louis
“Every person encountered was exceptionally helpful, friendly and personable. The room was very comfortable and spacious and the decor very inviting… Every little detail made for such a special weekend stay… In all of the hotels I’ve stayed at around the world, this one stands out at the top of the list. It was the perfect venue for my friend’s wedding guests to stay, meet, mingle and make memories.”
Magnolia Hotel Denver
“Guest services has gone above and beyond to make this trip special for us, including upgrading our room to a Fireplace Suite with city view and providing quick and happy service. The hotel has a modern feel but has kept true to preserving its history and charm… For great bars in the area, Roosevelt and The Front Porch are affordable and have a lot of character. Overall this has been a great trip. We look forward to coming back soon!”
How do you know if a hotel has been awarded a TripAdvisor Certificate of Excellence? Look for the clickable green and white ribbon seal in the top left corner of the listing’s main photo. CLICK HERE to book one of our award-winning boutique hotels through TripAdvisor.com, or contact Magnolia directly for information at 888-915-1110.