Summary The Front Desk Supervisor is key in fostering a culture of "guest service excellence" in our front office. The Supervisor helps train and coach the Agents to provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers,…
Summary Our Cooks work under the leadership and tutelage of award winning Executive Chefs and Sous Chefs. Cooks will prepare elegant special event banquet meals, creative ala carte and small plate dishes, and local specialties for breakfast, lunch and dinner periods. Here is what Khalil A. from the St. Louis Magnolia Hotel says about being…
Summary Banquet Servers provide tableside, buffet or tray-passed service for the variety of special events held in the Hotel. It is a position that requires precision, attention to detail, teamwork, and attentiveness to guest needs. Banquet Servers must be willing to work on weekend day and evening events. Here is what Maria B. of the…
Summary The Bartender is a great position in the Magnolia Hotel. The Bartender will greet and talk with multitudes of guests, set a friendly welcoming tone for the Restaurant, and provide professional bar service. Job Description Some of duties and responsibilities of the Bartender position include: Apply TIPS or TABC alcohol awareness techniques. When in…
Summary Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. Job Description Room Attendant’s main responsibility will be to clean checked-out guest rooms as well as the rooms of…
Summary The Front Desk Agent is “guest service central” in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. Job…