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Summary The AM Server helps run the breakfast and lunch service periods in the hotel restaurant, Harry’s. During low business times in the restaurant, the server may transition to Banquet Server. There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day…
Chief Engineer, Magnolia Hotel New Orleans The Magnolia Hotel is coming soon to New Orleans. Stout Street Hospitality is taking over the management and operation of the current Omni Royal Crescent Hotel in the heart of downtown New Orleans. Stout Street Hospitality will begin a complete remodeling of 100 guest rooms, guest corridors, public space,…
General Manager, Magnolia Hotel New Orleans The Magnolia Hotel is coming soon to New Orleans. Stout Street Hospitality is taking over the management and operation of the current Omni Royal Crescent Hotel in the heart of downtown New Orleans. Stout Street Hospitality will begin a complete remodeling of 100 guest rooms, guest corridors, public space,…
The Magnolia Career Experience The Magnolia career experience is a partnership of your talents, skills and personality with our resources, service success and professional standards. Our facilities exhibit the beauty of historic preservation furnished with modern styling. We are not a collection of workers in a mass of square footage. We are entrepreneurs in a…
Kitchen Steward is a core back of the house position responsible for the operation of the dish area, stocking received products, and many assignments of the kitchen cleaning schedule. Steward is an entry-level kitchen position; however its importance to successful kitchen operations has a much more elevated status. Here is what Lonnie P. from the…
The Magnolia Career Experience The Magnolia career experience is a partnership of your talents, skills and personality with our resources, service success and professional standards. Our facilities exhibit the beauty of historic preservation furnished with modern styling. We are not a collection of workers in a mass of square footage. We are entrepreneurs in a…
The duties and responsibilities of the Controller include but are not limited to: Responsible for all income audits, revenue reports and accounting management functions for the hotel. Produce daily revenue and daily labor reports for the General Manager, Department Managers and Corporate office. Compile data and produce reports, income statements, etc. as directed by GM,…
Banquet Servers provide tableside, buffet or tray-passed service for the variety of special events held in the Hotel. It is a position that requires precision, attention to detail, teamwork, and attentiveness to guest needs. Banquet Servers must be willing to work on weekend day and evening events. Some duties and responsibilities of the Banquet Server…
The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. The Room Attendant’s work will include such things as clean assigned…
The Front Desk Agent is “guest service central” in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. What we…
The duties and responsibilities of the Assistant Housekeeping Manager include but are not limited to: Direct Housekeeping, Laundry and public space cleaning functions of the Hotel to established standards. Interview, hire, schedule, train, evaluate and promote Room Attendants, Housemen and Supervisors. Ensure cleanliness of assigned areas to the Hotel’s cleanliness standards. Respond to less than…
The Houseman is Housekeeping’s “Swiss Army knife” as he or she will be called to do many different tasks; such as delivering a crib or rollaway bed, work a buffer to polish a floor, clean the Hotel’s drive, take ice to a room, stock supplies for the Room Attendants, as well as be the overall…
The Bartender is a great position in the Magnolia Hotel. The Bartender will greet and talk with multitudes of guests, set a friendly welcoming tone for the Lounge, and provide professional bar service. Some of duties and responsibilities of the Bartender position include: Apply TIPS or TABC alcohol awareness techniques. When in doubt ID for…
RESTAURANT SERVER - AM The Morning Server helps run the breakfast service period. There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day off right. Here is what April R. from the Denver Magnolia Hotel says about working in the Restaurant:…
Summary Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. Job Description Room Attendant’s main responsibility will be to clean checked-out guest rooms as well as the rooms of…
Summary The Houseman is Housekeeping’s “Swiss Army knife” as he or she will be called to do many different tasks; such as delivering a crib or rollaway bed, work a buffer to polish a floor, clean the Hotel’s drive, take ice to a room, stock supplies for the Room Attendants, as well as be the…
Summary The Maintenance Technicians complete duties to keep the Hotel in top working condition, and make room calls for Housekeeping and guests when necessary. Based on the Technician's skill set they will be assigned work such as quality assurance (preventive maintenance), “perfect room program” painting, room calls, and special projects. Here is what Hugo P.…
ROOM ATTENDANT The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. Here is what Martha M. of the Houston Magnolia…
MORNING SERVER The Morning Server helps run the breakfast service period. There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day off right. Here is what April R. from the Denver Magnolia Hotel says about working in the Restaurant: “The reason…
Summary The AM Server helps run the breakfast and lunch service periods in the hotel restaurant, Harry’s. There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day off right. Here is what April R. from the Denver Magnolia Hotel says about…
Summary The Food & Beverage Supervisor is out on the floor during the service periods ensuring staff is on their game providing top service to the guests, communicating with the kitchen on food concerns, ensuring side duties are completed, completing administrative assignments, handles guest service recovery and runs a top quality F&B operation. Here is…
The Evening Restaurant Server works the renowned Guest Reception service period plus the dinner service period in the Lounge Restaurant. The Evening Server provides ala carte dinner service as well as cocktail service. Our menus are a delightful mix of dishes created by our award winning Executive Chefs. Here is what Ashley T. of the…
Banquet Servers provide tableside, buffet or tray-passed service for the variety of special events held in the Hotel. It is a position that requires precision, attention to detail, teamwork, and attentiveness to guest needs. Banquet Servers must be willing to work on weekend day and evening events. Here is what Maria B. of the Houston…
HOUSEKEEPING INSPECTOR The Housekeeping Inspector will inspect rooms cleaned by the RAs, inspect Houseman tasks, check supplies, report maintenance issues, and help with training new employees in the department. Inspectors are truly the “sergeants” of the Housekeeping Department. Here is what Socorro P. from the Dallas Magnolia Hotel says about being a Housekeeping Inspector: “The…
The Banquet Captain directs the Banquet staff during special event functions in the Hotel and may be directing multiply events at the same time. The Captain ensures staff briefings are held prior to events taking place, works closely with the Kitchen during events, directs service traffic, interacts with the event Host, and ensures a flawless…
The Front Desk Agent is “guest service central” in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. Here is…
Kitchen Steward is a core back of the house position responsible for the operation of the dish area, stocking received products, and many assignments of the kitchen cleaning schedule. Steward is an entry-level kitchen position; however its importance to successful kitchen operations has a much more elevated status. Some duties and responsibilities of the Kitchen…
The Morning Server helps run the breakfast service period. There is constant guest interaction in this position, and the position is important to our guest service success and in starting the guest’s day off right. Here is what April R. from the Denver Magnolia Hotel says about working in the Restaurant: “The reason I like…
The Public Space Attendant maintains the Hotel’s public spaces such as the lobby, restrooms, fitness center, and other assigned parts of the Hotel. The job is very important as the cleanliness of the public spaces is important to create a favorable impression upon the guests. Some duties and responsibilities of the Public Space Attendant position…
The Banquet Captain directs the Banquet staff during special event functions in the Hotel and may be directing multiply events at the same time. The Captain ensures staff briefings are held prior to events taking place, works closely with the Kitchen during events, directs service traffic, interacts with the event Host, and ensures a flawless…
Kitchen Steward is a core back of the house position responsible for the operation of the dish area, stocking received products, and many assignments of the kitchen cleaning schedule. Steward is an entry-level kitchen position; however its importance to successful kitchen operations has a much more elevated status. Here is what Lonnie P. from the…
Summary Our Cooks work under the leadership and tutelage of award winning Executive Chefs and Sous Chefs. Cooks will prepare elegant special event banquet meals, creative ala carte and small plate dishes, and local specialties for breakfast, lunch and dinner periods. Here is what Khalil A. from the St. Louis Magnolia Hotel says about being…
The Stout Street Hospitality Career Experience The Stout Street Hospitality career experience is a partnership of your talents, skills and personality with our resources, service success and professional standards. We are committed to service to our guests, employees and community. Every employee in the Hotel will embrace success. We are diverse in opinion, culture and…
The Restaurant Server works the breakfast and lunch service period in the Lounge Restaurant in the AM shift. The Morning Server provides ala carte breakfast service as well as lunch service. Our menus are a delightful mix of dishes created by our award winning Executive Chefs. The morning service provides fantastic customer service with our…
The Front Desk Agent is “guest service central” in the Hotel. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services. Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. What we…
The Valet is the first “welcome” and the last “thank you” from the Hotel to the guest. The Valet will interact heavily with the guests, and the Front Desk. As the first and last guest contact the Valet must always be attentive, courteous, and informative and razor sharp in their appearance. The Valet position is…
Banquet Servers provide tableside, buffet or tray-passed service for the variety of special events held in the Hotel. It is a position that requires precision, attention to detail, teamwork, and attentiveness to guest needs. Banquet Servers must be willing to work on weekend day and evening events. Some duties and responsibilities of the Banquet Server…
The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. The Room Attendant’s work will include such things as clean assigned…
The Restaurant Server works the renowned Guest Reception service period plus the dinner service period in the Lounge Restaurant in the PM shift. The Evening Server provides ala carte dinner service as well as cocktail service. Our menus are a delightful mix of dishes created by our award winning Executive Chefs. The morning service provides…