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Summary The Front Desk Supervisor is key in fostering  a culture of "guest service excellence" in our front office.  The Supervisor helps train and coach the Agents to provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services.  Our guests are business travelers,…

Summary The Front Desk Agent is “guest service central” in the Hotel.  The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, and a wide array of other Hospitality oriented guest services.  Our guests are business travelers, business professionals, social affair guests, celebrities, vacationers, and great folks just like you. Here…

Summary Our Cooks work under the leadership and tutelage of award winning Executive Chefs and Sous Chefs.  Cooks will prepare elegant special event banquet meals, creative ala carte and small plate dishes, and local specialties for breakfast, lunch and dinner periods. Here is what Khalil A. from the St. Louis Magnolia Hotel says about being…

Summary Our Night Auditors are part of the wonderful team that keep our hotel alive and updated while our guests enjoy their night on the town and catch some z's in our rooms.  They make sure that today becomes yesterday and tomorrow becomes today, which is a pretty amazing skill to put on one's resume!…

 SUMMARY The Room Attendant position is one of the most important positions in the Hotel. The Room Attendant’s quality of work is key to the guest’s overall satisfaction. The Room Attendant usually works alone, but has the support of the Housekeeping department to assist them. Testimonial Here is what Martha M. of the Houston Magnolia…

SUMMARY Our Maintenance Engineers are an important part of a team of employees who guarantee that our guests experience pure hospitality for the duration of their stay, and ensure their return.  They assist in the upkeep of our guest rooms, as well as the rest of our historical building in magnificent shape.  Each of our Maintenance…

Summary Our Maintenance Engineers are an important part of a team of employees who guarantee that our guests experience pure hospitality for the duration of their stay, and ensure their return.  They assist in the upkeep of our guest rooms, as well as the rest of our historical building in magnificent shape.  Each of our Maintenance…